Review Response Service
Professional review responses are key to improving customer satisfaction and brand image. We help businesses craft professional, appropriate responses that turn negative reviews into opportunities to showcase service quality.
Service Includes:
- Analyze each review's content and sentiment to develop targeted response strategies
- Write professional, sincere responses that demonstrate business service attitude
- Apply crisis PR techniques to negative reviews to resolve conflicts
- Regular monitoring of new reviews with timely responses to feedback
- Provide response templates and training for self-management
Inquire About Review Response
Review Appeal Service
When your business receives false or policy-violating reviews, you can request Google to review them through the appeal process. We are familiar with Google's appeal procedures and standards, helping you prepare professional appeal materials.
Applicable Situations:
- Review content doesn't match actual service
- Reviewer is not a real customer
- Review contains false information or defamatory content
- Review violates Google's review policies (ads, spam, etc.)
- Same user posting similar negative reviews repeatedly
Appeal Process:
- Evaluate if the review qualifies for appeal
- Collect evidence supporting the appeal
- Write professional appeal statement
- Submit appeal and track progress
- Prepare second appeal if first is unsuccessful
Inquire About Review Appeal
Review Removal Service
For malicious reviews, competitor attacks, and fake reviews that seriously damage business reputation, we provide professional review removal services.
Types of Reviews We Handle:
- Malicious reviews: Attacks without real transactions
- Competitor reviews: Negative reviews from competing businesses
- Fake reviews: Reviews with obviously false content
- Policy violations: Inappropriate language, discriminatory content
- Spam reviews: Ads, irrelevant content, etc.
Our Advantages:
- 95%+ success rate
- Familiar with Google policies and appeal techniques
- Multiple processing channels and methods
- Quick response, efficient handling
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Legal Case Consultation
When review content constitutes defamation or infringes on reputation rights, legal action may be necessary. We provide legal consultation services and assist with legal action when needed.
Consultation Scope:
- Evaluate if review legally constitutes defamation
- Provide feasibility analysis for legal action
- Assist with evidence collection and preservation
- Recommend professional legal resources
- Prepare relevant materials for lawyers
Inquire About Legal Services
Google Keyword Optimization
Improve your business ranking in Google Search and Google Maps to let more potential customers find you.
Service Includes:
- Keyword research: Analyze industry-related search terms
- GMB optimization: Complete business info to improve local rankings
- Content optimization: Optimize business descriptions and categories
- Image optimization: Upload quality photos to increase clicks
- Review management: Get more positive reviews to boost ranking weight
- Regular reports: Provide ranking and traffic analysis reports
Inquire About SEO Services
GMB Account Setup
Google My Business is your storefront on Google. We help you create and optimize your GMB account from scratch.
Service Includes:
- Create GMB account and complete verification
- Fill in complete business information (name, address, phone, website)
- Select correct business categories
- Upload business logo and store photos
- Set business hours and service areas
- Add business description and services
- Enable messaging and booking features
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GMB Account Issue Resolution
GMB accounts may encounter various issues like suspensions, verification failures, and unauthorized edits. We provide professional diagnosis and resolution services.
Common Issues We Handle:
- Account Suspension: Analyze suspension reasons, prepare appeal materials, restore account
- Verification Issues: Handle failed verifications, missing codes, etc.
- Unauthorized Edits: Handle maliciously modified business info
- Duplicate Listings: Merge or delete duplicate business listings
- Ownership Disputes: Handle account ownership conflicts
- Feature Restrictions: Restore restricted features
Inquire About GMB Issues